Delivered Exactly
Your next career move

We are always looking for motivated individuals that can support and drive our journey forward.

Search Jobs

Search jobs

Near me

Job alerts

Want to be the first to hear about our latest jobs? Sign up for targeted email alerts to get relevant new jobs straight to your inbox.

Xpert 5

Featured Jobs

  • Customer Services

    Customer Service Advisor

    An exciting new Customer Service Advisor opportunity at DX!

     

    About Us

    We think we are more than just a delivery company.  We know each item tells a story and we know that for someone, somewhere, it’ll make their day, or not - if we fail!

    We are a leading independent parcel, mail and logistics services company operating throughout the UK and Ireland delivering the important things in life. DX Freight provides next-day or scheduled delivery services for parcels and freight, as well as comprehensive logistics solutions, including warehouse management and the operation of customer-liveried vehicles. Our brand is what we do every day and our values set the tone for how we want our colleagues to go about their business of delivering the Delivered Exactly promise.

     

    What will it feel like to be part of our team?

    At DX we know our people are our foundation of success.  We are passionate about you developing your career with us; if this is part of your plan too, DX will provide the training and the opportunities!  Whatever you choose, you will work with a great bunch of people who are focused on meeting the DX Delivered Exactly promise.

     

    Why DX?

    We achieve our outstanding results through our people.  Our ability to recruit, train, promote and retain top quality talent is one of our core strengths and has been fundamental to our long term growth.  It is our entrepreneurial, dedicated, customer-focused people who are making business happen.  They are behind our fantastic success and incredible growth.  They are driving us forward as we define the future of work.

    We recruit ambitious, driven people who bring new ideas that improve our services.  If you are energetic and can deliver outstanding results, we will give you the opportunity to build a rewarding and successful career.

     

    Role summary:

    Our Customer Service Advisors live our customer promise – Delivered Exactly - by delighting our customers each and every time. This role, through proactive and timely actions, provides fantastic service to a wide range of interesting and demanding customers.  Working alongside our operational and account management teams you will be able to positively influence our customers’ needs and resolve any potential issues.

     

    Key responsibilities:

    • Receive and handle all inbound, internal and external customer queries and manage through to resolution for specific customer accounts
    • Action all customer queries in line with the required processes and service level agreements
    • Work as part of a team to ensure great customer service delivery – every time
    • Engage proactively with service centres to ensure customer requirements are received and actioned
    • Recognise and deal with queries, requests and problems in line with our customer account requirements
    • Identification and action of escalation issues
    • Undertake any other customer account support duties as required

    Benefits:

    • Competitive Rates of Pay
    • Holidays: 20 days increasing with length of service + bank holidays
    • Long Service Recognition scheme
    • Enhanced Maternity & Paternity
    • Company Pension Scheme
    • Life Assurance
    • Employee Assistance programme including 24/7 Virtual GP
    • DX Discounts Portal
    • Excellent opportunities for career progression and more!!

     

    We look forward to hearing from you!

    Find out more
  • Customer Services

    Customer Service Advisor

    An exciting new Customer Service Advisor opportunity at DX!

     

    About Us

    We think we are more than just a delivery company.  We know each item tells a story and we know that for someone, somewhere, it’ll make their day, or not - if we fail!

    We are a leading independent parcel, mail and logistics services company operating throughout the UK and Ireland delivering the important things in life. DX Freight provides next-day or scheduled delivery services for parcels and freight, as well as comprehensive logistics solutions, including warehouse management and the operation of customer-liveried vehicles. Our brand is what we do every day and our values set the tone for how we want our colleagues to go about their business of delivering the Delivered Exactly promise.

     

    What will it feel like to be part of our team?

    At DX we know our people are our foundation of success.  We are passionate about you developing your career with us; if this is part of your plan too, DX will provide the training and the opportunities!  Whatever you choose, you will work with a great bunch of people who are focused on meeting the DX Delivered Exactly promise.

     

    Why DX?

    We achieve our outstanding results through our people.  Our ability to recruit, train, promote and retain top quality talent is one of our core strengths and has been fundamental to our long term growth.  It is our entrepreneurial, dedicated, customer-focused people who are making business happen.  They are behind our fantastic success and incredible growth.  They are driving us forward as we define the future of work.

    We recruit ambitious, driven people who bring new ideas that improve our services.  If you are energetic and can deliver outstanding results, we will give you the opportunity to build a rewarding and successful career.

     

    Role summary:

    Our Customer Service Advisors live our customer promise – Delivered Exactly - by delighting our customers each and every time. This role, through proactive and timely actions, provides fantastic service to a wide range of interesting and demanding customers.  Working alongside our operational and account management teams you will be able to positively influence our customers’ needs and resolve any potential issues.

     

    Key responsibilities:

    • Receive and handle all inbound, internal and external customer queries and manage through to resolution for specific customer accounts
    • Action all customer queries in line with the required processes and service level agreements
    • Work as part of a team to ensure great customer service delivery – every time
    • Engage proactively with service centres to ensure customer requirements are received and actioned
    • Recognise and deal with queries, requests and problems in line with our customer account requirements
    • Identification and action of escalation issues
    • Undertake any other customer account support duties as required

    Benefits:

    • Competitive Rates of Pay
    • Holidays: 20 days increasing with length of service + bank holidays
    • Long Service Recognition scheme
    • Enhanced Maternity & Paternity
    • Company Pension Scheme
    • Life Assurance
    • Employee Assistance programme including 24/7 Virtual GP
    • DX Discounts Portal
    • Excellent opportunities for career progression and more!!

     

    We look forward to hearing from you!

    Find out more
  • Operations

    Drivers Mate - 2 Man

    ***This role will operate as part of a 2-person crew providing a premium home delivery service***             

    All about you

    You will be friendly, hard-working and love the buzz of getting things done. We value team players and here at DX we are committed to providing our people with the technical and personal skills to progress their careers.

    About us

    We are a leading independent parcel, mail and logistics services company operating throughout the UK and Ireland delivering the important things in life. DX Freight provides next-day or scheduled delivery services for parcels and freight, as well as comprehensive logistics solutions, including warehouse management and the operation of customer-liveried vehicles. Our brand is what we do every day and our values set the tone for how we want our colleagues to go about their business of delivering the Delivered Exactly promise.

    What will it feel like to be part of our team?

    At DX, we know our people are our foundation of success. We are passionate about your career progression with us. We strive to develop and promote from within whenever we can, so if you want to develop your career DX will provide the training and the opportunities!

    Role summary:

    Providing a premium home delivery service as part of a 2-person crew to our customers required premises ensuring exceptional customer service as part of a multi-drop delivery route. The driver’s mate will ensure that customers are communicated with, prior to and throughout the delivery, and will ensure that all associated delivery paperwork is completed. 

    Key responsibilities

    • Working as part of a 2-person team delivering goods to customers’ premises ensuring deliveries are made within customer Service Level Agreements
    • Installation and light assembly of customer goods
    • Provide excellent customer service ensuring customers are communicated with throughout the delivery process
    • Accurate completion of delivery paperwork
    • Solving customer problems at the point of delivery 

    Additional information on this role

    Experience in a similar role is preferred but not essential. This is an active role and a great opportunity to thrive in a fantastic team environment and grow with the company.

    Benefits:

    • Competitive Rates of Pay
    • Holidays: 20 days increasing with length of service + bank holidays
    • Long Service Recognition scheme
    • Enhanced Maternity & Paternity
    • Company Pension Scheme
    • Life Assurance
    • Employee Assistance programme including 24/7 Virtual GP
    • DX Discounts Portal
    • Excellent opportunities for career progression and more!!

     

    We look forward to hearing from you!

    Find out more
  • Operations

    Drivers Mate - 2 Man

    ***This role will operate as part of a 2-person crew providing a premium home delivery service***             

    All about you

    You will be friendly, hard-working and love the buzz of getting things done. We value team players and here at DX we are committed to providing our people with the technical and personal skills to progress their careers.

    About us

    We are a leading independent parcel, mail and logistics services company operating throughout the UK and Ireland delivering the important things in life. DX Freight provides next-day or scheduled delivery services for parcels and freight, as well as comprehensive logistics solutions, including warehouse management and the operation of customer-liveried vehicles. Our brand is what we do every day and our values set the tone for how we want our colleagues to go about their business of delivering the Delivered Exactly promise.

    What will it feel like to be part of our team?

    At DX, we know our people are our foundation of success. We are passionate about your career progression with us. We strive to develop and promote from within whenever we can, so if you want to develop your career DX will provide the training and the opportunities!

    Role summary:

    Providing a premium home delivery service as part of a 2-person crew to our customers required premises ensuring exceptional customer service as part of a multi-drop delivery route. The driver’s mate will ensure that customers are communicated with, prior to and throughout the delivery, and will ensure that all associated delivery paperwork is completed. 

    Key responsibilities

    • Working as part of a 2-person team delivering goods to customers’ premises ensuring deliveries are made within customer Service Level Agreements
    • Installation and light assembly of customer goods
    • Provide excellent customer service ensuring customers are communicated with throughout the delivery process
    • Accurate completion of delivery paperwork
    • Solving customer problems at the point of delivery 

    Additional information on this role

    Experience in a similar role is preferred but not essential. This is an active role and a great opportunity to thrive in a fantastic team environment and grow with the company.

    Benefits:

    • Competitive Rates of Pay
    • Holidays: 20 days increasing with length of service + bank holidays
    • Long Service Recognition scheme
    • Enhanced Maternity & Paternity
    • Company Pension Scheme
    • Life Assurance
    • Employee Assistance programme including 24/7 Virtual GP
    • DX Discounts Portal
    • Excellent opportunities for career progression and more!!

     

    We look forward to hearing from you!

    Find out more