Delivered Exactly
Your next career move

An exciting new Warehouse Operative opportunity at DX!

 *** This is a Nightshift vacancy***

All about you

You will be friendly, hard-working and love the buzz of getting things done. We value team players and here at DX we are committed to providing our people with the technical and personal skills to progress their careers.

About us

We are a leading independent parcel, mail and logistics services company operating throughout the UK and Ireland delivering the important things in life. DX Freight provides next-day or scheduled delivery services for parcels and freight, as well as comprehensive logistics solutions, including warehouse management and the operation of customer-liveried vehicles. Our brand is what we do every day and our values set the tone for how we want our colleagues to go about their business of delivering the Delivered Exactly promise.

What will it feel like to be part of our team?

At DX, we know our people are our foundation of success. We are passionate about your career progression with us. We strive to develop and promote from within whenever we can, so if you want to develop your career DX will provide the training and the opportunities!

Role summary:

The Warehouse Operative assists in the sortation, storage, loading and unloading of product within the warehouse operation. This role works on behalf of our customers to ensure they are receiving the correct freight at the correct time and upholding our promise of delivering exactly.

Key responsibilities

• Represent DX in a professional manner at all times
• Follow all aspects of DX Manual Handling and safe working policies
• Handle all freight with care and attention
• Access and egress vehicles using the correct means
• Use the correct equipment and methods for handling and moving all freight
• Ensure all deliveries are loaded safely prior to leaving the depot
• Report all damages immediately to your line manager
• Ensure all freight being loaded or unloaded matches relevant paperwork / scanner information
• Ensure that customers freight are transported, stored safely and treated with respect
• Ensure the security of freight and company assets by reporting and suspicious activity to your line manager or the security team
• Ensure warehouse is kept tidy and H&S issues reported immediately

Additional information on this role

If you currently have a FLT licence that would be great, as would experience of dealing with high volume warehousing operations.

Benefits:

• Competitive rates of pay
• Holidays: 20 days + bank holidays
• Pension, Life Assurance and other additional benefits
• Excellent opportunities for career progression and more!!

An exciting new Customer Service Advisor opportunity at DX!

About Us

We think we are more than just a delivery company.  We know each item tells a story and we know that for someone, somewhere, it’ll make their day, or not - if we fail!

We are a leading independent parcel, mail and logistics services company operating throughout the UK and Ireland delivering the important things in life. DX Freight provides next-day or scheduled delivery services for parcels and freight, as well as comprehensive logistics solutions, including warehouse management and the operation of customer-liveried vehicles. Our brand is what we do every day and our values set the tone for how we want our colleagues to go about their business of delivering the Delivered Exactly promise.

What will it feel like to be part of our team?

At DX we know our people are our foundation of success.  We are passionate about you developing your career with us; if this is part of your plan too, DX will provide the training and the opportunities!  Whatever you choose, you will work with a great bunch of people who are focused on meeting the DX Delivered Exactly promise.

Why DX?

We achieve our outstanding results through our people.  Our ability to recruit, train, promote and retain top quality talent is one of our core strengths and has been fundamental to our long term growth.  It is our entrepreneurial, dedicated, customer-focused people who are making business happen.  They are behind our fantastic success and incredible growth.  They are driving us forward as we define the future of work.

We recruit ambitious, driven people who bring new ideas that improve our services.  If you are energetic and can deliver outstanding results, we will give you the opportunity to build a rewarding and successful career.

Role summary:

Our Customer Service Advisors live our customer promise – Delivered Exactly - by delighting our customers each and every time. This role, through proactive and timely actions, provides fantastic service to a wide range of interesting and demanding customers.  Working alongside our operational and account management teams you will be able to positively influence our customers’ needs and resolve any potential issues.

Key responsibilities:

• Receive and handle all inbound, internal and external customer queries and manage through to resolution for specific customer accounts
• Action all customer queries in line with the required processes and service level agreements
• Work as part of a team to ensure great customer service delivery – every time
• Engage proactively with service centres to ensure customer requirements are received and actioned
• Recognise and deal with queries, requests and problems in line with our customer account requirements
• Identification and action of escalation issues
• Undertake any other customer account support duties as required

Benefits:

• Competitive rates of pay
• Holidays: 20 days + bank holidays
• Pension, Life Assurance, and other additional benefits
• Excellent opportunities for career progression and more!!

We look forward to hearing from you!

An exciting new Class 1 - Driver opportunity at DX!

 *** This is a Nightshift vacancy***

All about you

You will be friendly, hard-working and love the buzz of getting things done. We value team players and here at DX we are committed to providing our people with the technical and personal skills to progress their careers.

About us

We are a leading independent parcel, mail and logistics services company operating throughout the UK and Ireland delivering the important things in life. DX Freight provides next-day or scheduled delivery services for parcels and freight, as well as comprehensive logistics solutions, including warehouse management and the operation of customer-liveried vehicles. Our brand is what we do every day and our values set the tone for how we want our colleagues to go about their business of delivering the Delivered Exactly promise.

What will it feel like to be part of our team?

At DX, we know our people are our foundation of success. We are passionate about your career progression with us. We strive to develop and promote from within whenever we can, so if you want to develop your career DX will provide the training and the opportunities!

Role summary:

To transport goods to and from customers’ premises, and our central hubs, into the DX delivery network. This role requires the ability to work to deadlines and to manage on-road routes in order to achieve time-sensitive deliveries.

Key responsibilities

• Proven track record of driving vehicles in a safe and legal manner ensuring compliance with all legal requirements
• Understand and be able to comply with driver’s hours and WTD legislation
• Understand and be able to carry out necessary vehicle checks to ensure vehicle safety and to be able to report defects correctly
• Must comply with on-site health and safety requirements
• Have the experience and knowledge to be able to divert cross country to and from the hub as and when signs, traffic or other conditions dictate

Essential Criteria

• You must hold an HGV 1/C+E Licence
• No more than 6 points on your licence and no DD/DR Code convictions
• Hold a current valid DCPC Card

Benefits:

• Competitive rates of pay
• Holidays: 20 days + bank holidays
• Pension, Life Assurance, full uniform and other additional benefits
• Excellent opportunities for career progression and more!!

We look forward to hearing from you!

An exciting new 7.5t Driver opportunity at DX!

Role summary:

To deliver customers’ products to the required premises ensuring all customers receive exceptional customer service as part of a multi-drop delivery route. The driver will ensure that all products are transported safely to the customers’ premises, treating their freight as if it were their own.

Key responsibilities

• Represent DX in a professional manner at all times
• Drive vehicles in a safe and legal manner ensuring compliance with all legal and company requirements at all times
• All daily checks are undertaken ensuring defects are  immediately reported and correct paperwork completed
• Ensure all product are scanned using DX scanning equipment
• Ensure all deliveries are loaded safely prior to leaving the depot
• Observe DX procedures and policies at all times
• Manage your routing to ensure premium and timed deliveries are achieved
• Ensure the correct equipment and PPE, (personal protective equipment)  is in good order and used at all times
• Ensure all delivery and on road issues are reported to the traffic office immediately
• Ensure the customer receives their deliveries in excellent condition every time
• Deal with any customer issues in a polite and effective manner
• Ensure collections are made in line with given instructions and times 

Essential Criteria

• Must hold C1 or above on licence with valid DQC and Tacho card
• Maximum of 6 points on licence and no bans
• Takes pride in delivering exceptional customer service
• Ability to build a rapport with customers

Benefits:

• Attractive rates of pay
• Holidays: 20 days + bank holidays
• Pension, Life Assurance, full uniform and other additional benefits
• As a 7.5t driver, and part of the DX family, you will have the opportunity to progress further and to receive training in the future to attain HGV C+E as part of our Driver Academy once you have qualified for the scheme.

All about you

You will be friendly, hard-working and love the buzz of getting things done. We value team players and here at DX we are committed to providing our people with the technical and personal skills to progress their careers.

About us

We are a leading independent parcel, mail and logistics services company operating throughout the UK and Ireland delivering the important things in life. DX Freight provides next-day or scheduled delivery services for parcels and freight, as well as comprehensive logistics solutions, including warehouse management and the operation of customer-liveried vehicles. Our brand is what we do every day and our values set the tone for how we want our colleagues to go about their business of delivering the Delivered Exactly promise.

What will it feel like to be part of our team?

At DX, we know our people are our foundation of success. We are passionate about your career progression with us. We strive to develop and promote from within whenever we can, so if you want to develop your career DX will provide the training and the opportunities!

We look forward to hearing from you!