Delivered Exactly
Your next career move

An exciting new Warehouse Operative opportunity at DX! 

*** This is a Backshift / Afternoons vacancy*** 

All about you

You will be friendly, hard-working and love the buzz of getting things done.  We value team players and here at DX we are committed to providing our people with the technical and personal skills to progress their careers. 

About Us

We think we are more than just a delivery company.  We know each item tells a story and we know that for someone, somewhere, it’ll make their day, or not - if we fail!

DX is the specialist provider of customer-driven solutions for time sensitive, mission critical, high value and heavier items delivery.  DX routinely handles goods from many high street retailers and industry sectors including homeware, high street fashion, optical lenses, pharmacy items and jewellery along with legal documents, the UK Government and foreign embassies for identity documents and visas.

Our brand is what we do every day and our values set the tone for how we want our colleagues to go about their business of delivering the Delivered Exactly promise. Our goal every day is to deliver on our promises, so you can deliver on yours. 

What will it feel like to be part of our team?

At DX we know our people are our foundation of success.  We are passionate about you developing your career with us; if this is part of your plan too, DX will provide the training and the opportunities!  Whatever you choose, you will work with a great bunch of people who are focused on meeting the DX Delivered Exactly promise. 

Why DX?

We achieve our outstanding results through our people.  Our ability to recruit, train, promote and retain top quality talent is one of our core strengths and has been fundamental to our long term growth.  It is our entrepreneurial, dedicated, customer-focused people who are making business happen.  They are behind our fantastic success and incredible growth.  They are driving us forward as we define the future of work.

We recruit ambitious, driven people who bring new ideas that improve our services.  If you are energetic and can deliver outstanding results, we will give you the opportunity to build a rewarding and successful career. 

Role summary:

DX Warehouse Operatives are responsible for the accurate and timely sortation of parcels and mail. The role is essential to ensuring our customers receive the correct deliveries at the correct time and uphold our promise of delivering exactly. 

Key responsibilities:

• Accurate sortation of parcels and mail either by hand or through the use of sortation equipment
• Scanning and loading of parcels and mail into sacks and cages
• Ensuring all sortation is completed in line with DX operating procedures and security standards
• Ensure the highest standards of housekeeping
• Strong literacy and numeracy skills; the ability to interpret and complete paperwork in a fast-paced environment
• Works well under pressure and is comfortable in achieving tight deadlines
• Proactive and energetic and takes an active part in the success of the department and team

Benefits:

• Competitive rates of pay
• Holidays: 20 days + bank holidays
• Pension, Life Assurance and other additional benefits
• Excellent opportunities for career progression and more!!

We look forward to hearing from you!

An exciting new Team Leader opportunity at DX! 

All about you

You will be friendly, hard-working and love the buzz of getting things done. We love team players and here at DX we are committed to providing our people the technical and personal skills to progress their careers. 

About us

We are a leading independent parcel, mail and logistics services company operating throughout the UK and Ireland delivering the important things in life. This could be the passport you need for the holiday of your dreams or that special gift for a loved one. We have a team of over 3,000 hard-working and enthusiastic people who think we are more than just a delivery company. We know each consignment tells a story and we know that for someone somewhere, it’ll make their day when we deliver exactly on time, every time.

What will it feel like to be part of our team?

At DX, we know our people are our foundation of success. We'll give you all the responsibility you need to develop yourself as an adaptable leader; with plenty of challenges to keep your career growing. If you want to develop your career, DX will provide the training and the opportunities! In addition, you will work with passionate and supportive people who are focused on meeting the DX Delivered Exactly promise.

Role summary:

To manage the day to day running of the team on shift in ensuring all aspects of the operation is completed in a Customer focused, secure and cost effective way. Making sure our 5C’s are key in everything we do: Customer, Cost & Productivity, Cash, Colleagues, Core.

Key responsibilities

• To use company systems to create and update deliveries and to locate, track and trace items.
• To communicate with all relevant departments and build strong relationships with the Customer call centre.
• Answer Customer queries in a fast efficient way.
• To actively promote and encourage a ‘’can do’’ attitude and approach with the team.
• Daily communication with Life Style Couriers, setting the Customer standards and expectations, feedback Signature Rates,
• FTSA , FTSD and any relevant Customer KPI.
• Full briefings to the Team and Couriers with any New Customer or any Customer at Risk.
• Working closely with the C& D Manager in the running of the Lifestyle Couriers, ensuring compliances and performances are monitored.
• Conduct annual performance reviews, improving multi skill training and productivity.
• To carry out all tasks in accordance with our Standard Operations Processes.
• Ensuring KPI’S are achieved through effective control, monitoring and review.
• Implement and maintain Health and Safety and Security Policies.
• To adhere to a Strict Security Policy throughout the Service Centre.
• To perform any other duty as reasonably requested by a Senior Manager. 

Essential criteria for this role

• Previous experience in the mail or distribution industry 

Additional information on this role

If you have previous experience of managing teams in fast-paced mail/distribution environments and have the ambition to develop your leadership skills, then we would love to hear from you. 

Benefits:

• Competitive Rates of Pay
• Holidays: 20 days + bank holidays
• Pension, Life Assurance and other additional benefits
• Excellent opportunities for career progression and more!!

We look forward to hearing from you!

An exciting new Shift Manager opportunity at DX!

***** This is a night shift based vacancy*****

All about you

You will be friendly, hard-working and love the buzz of getting things done. We love team players and here at DX we are committed to providing our people the technical and personal skills to progress their careers.

About us

We are a leading independent parcel, mail and logistics services company operating throughout the UK and Ireland delivering the important things in life. DX Freight provides next-day or scheduled delivery services for parcels and freight, as well as comprehensive logistics solutions, including warehouse management and the operation of customer-liveried vehicles. Our brand is what we do every day and our values set the tone for how we want our colleagues to go about their business of delivering the Delivered Exactly promise.

What will it feel like to be part of our team?

At DX, we know our people are our foundation of success. We'll give you all the responsibility you need to develop yourself as an adaptable leader; with plenty of challenges to keep your career growing. If you want to develop your career, DX will provide the training and the opportunities! In addition, you will work with passionate and supportive people who are focused on meeting the DX Delivered Exactly promise.

Role summary:

The Shift Manager role reports to the Operations Manager and leads and manages all aspects of the daily shift operation in a cost effective and productive manner. The Shift Manager will be responsible for ensuring that service is in line with Service Level Agreements and Key Performance Indicator targets. This key leadership role will also effectively manage all colleagues on the shift to ensure all Customer expectations are achieved.

Key responsibilities

• Lead and manage the warehousing operation for the shift ensuring the effective and accurate sortation of goods.
• Ensure all activities are undertaken in line with company policies in safe and proactive manner
• Managing costs and performance of the shift
• Lead and engage a team to drive excellent customer service
• Effective management of performance, conduct, absence, engagement and training and development of team members, holding people accountable to agreed departmental and company standards.
• Monitor KPI’s, identify and communicate associated actions and highlight areas for improvement.
• Provide a shift summary and handover record with any exceptions detailed and actioned.

Essential criteria for this role

• Previous experience in the logistics or distribution industry

Additional information on this role

If you have previous experience of managing teams in fast-paced mail/distribution environments and have the ambition to develop your leadership skills, then we would love to hear from you.

Benefits:

• Competitive Rates of Pay
• Holidays: 25 days + bank holidays
• Pension, Life Assurance and other additional benefits
• Excellent opportunities for career progression and more!!

We look forward to hearing from you!

An exciting new 3.5t Driver opportunity at DX!

All about you

You will be friendly, hard-working and love the buzz of getting things done. We value team players and here at DX we are committed to providing our people with the technical and personal skills to progress their careers.

About us

We are a leading independent parcel, mail and logistics services company operating throughout the UK and Ireland delivering the important things in life. DX Freight provides next-day or scheduled delivery services for parcels and freight, as well as comprehensive logistics solutions, including warehouse management and the operation of customer-liveried vehicles. Our brand is what we do every day and our values set the tone for how we want our colleagues to go about their business of delivering the Delivered Exactly promise.

What will it feel like to be part of our team?

At DX, we know our people are our foundation of success. We are passionate about your career progression with us. We strive to develop and promote from within whenever we can, so if you want to develop your career DX will provide the training and the opportunities!

Role summary:

To deliver customers’ products to the required premises ensuring all customers receive exceptional customer service as part of a multi-drop delivery route. The driver will ensure that all products are transported by van safely to the customers’ premises, treating their freight as if it were their own.

Key responsibilities

• Proven track record of driving 3.5t vehicles in a safe and legal manner ensuring compliance with all legal requirements
• Delivering goods to customers’ premises ensuring deliveries are made within customer Service Level Agreements
• Good geographical knowledge and the ability to navigate using maps whilst gaining local knowledge
• Takes pride in delivering exceptional customer service and has the ability to build a rapport with others
• Solving customer problems at the point of delivery

Additional information on this role

A current driving licence is essential for this role. This is an active role and a great opportunity to thrive in a fantastic team environment and grow with the company.

Benefits:

• Holidays: 20 days + bank holidays
• Opportunity to obtain additional licences (C / C+E)
• Pension, Life Assurance, full uniform and other additional benefits
• Excellent opportunities for career progression and more!!

We look forward to hearing from you!